Craftmall.com.au |
Free Delivery on orders over A$150.00 (approx US$75.00) |
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| craftshop | Our Customer Service Policy |
 customer service |
Security Guarantee: Customers of The Craftshops Mall will deal directly with the National Australia Bank when making online credit card purchases. The Craftshops Mall does not handle or receive any credit card information. These personal details are sent direct to The National Australia Bank using the bank's industry standard Secure Socket Layer technology. |
| craft lessons | Delivery: The Craftshops Mall will ship your package within 7 business days of your order. You will receive a confirmation email when your package has been shipped. Delivery is expected to take less than 7 days to the furthest destination within Australia and less than 2 weeks to North America and Europe. |
| craft services | Returns: The Craftshops Mall will accept returned goods, in as new condition and in their original packaging, for refund or replacement within 30 days of the date of shipment. Shipping and handling charges are not refundable. We recommend using insured parcel post for your return as The Craftshops Mall will not accept responsibility for lost or misdirected returns. When returning items please use our printable form so that all relevant information is included. Refunds will be processed within 3 business days of receipt of the package. Email confirmation of your refund will be sent to the email address you provide. Returned items should be sent to PO Box 595 Roseville NSW 2069 |
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| copyright | The Craftshops Mall PO Box 595 Roseville NSW 2069 Ph 02 9440 2901 Fax 02 9440 5847 |
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